Shipping policy
Last updated: July 21, 2026
All orders are processed within 3-7 business days, excluding weekends and holidays.
Once processed, orders are typically delivered within 8-20 business days, depending on the destination and carrier conditions.
High order volume, handmade production schedules, international holidays, weather, customs, carrier disruptions, and other circumstances outside our control can extend shipping times beyond these estimates. Delivery dates are estimates and are not guaranteed.
Tracking information
After your order ships, tracking information will be sent to the email address used at checkout. Tracking updates can take 3-7 business days to appear in the carrier's system.
Delays and disputes
If your package is delayed within or slightly beyond the estimated processing and delivery timeframes, please contact our support team before filing a chargeback or payment dispute so we can investigate with the carrier.
Refunds and cancellations
Cancellations, refunds, damaged items, and defective items are governed by our Refund policy. Under that policy, orders are final once placed.